FAQ
How Do I Place A Personalized Order?
You can order directly through our shop. That is the quickest and easiest way for your order to be processed.
We show many of our styles right here on our website, but we can create many other styles as well. If you don't see what you're looking for, the best way to order exactly what you'd like is to simply call us. We'll ask all the right questions to make sure your products are exactly as you would like them to be. Call us! 843-606-2900
Special Order Form
If you can't find an item or design you’re looking fill out the special order form. Once we receive your order form, we will call you at a time convenient for you. Fill out our special order form here:
If you need immediate assistance call our store during business hours 11am-6pm weekdays: 843-606-2900
Shipping
We ship anywhere within the US. Shipping is charged with your order.
Returns & Refunds
Personalized items cannot be returned. Please be certain to order your personalized items with this in mind. Sizes, colors, and embellishments ordered are specific to your choices and cannot be refunded except for damaged products. If there is any problem with your order, call us as soon as you receive it. However, please note that each of our products is fully checked for quality assurance prior to the item being shipped.