FAQ

 

 

​How Do I Place A Personalized Order?​
You can order directly through our shop. That is the quickest and easiest way for your order to be processed.

We show many of our styles right here on our website, but we can create many other styles as well.  If you don't see what you're looking for,  the best way to order exactly what you'd like is to simply call us.  We'll ask all the right questions to make sure your products are exactly as you would like them to be.  Call us!  845-634-1717 

 



Order Through Our Order Form

Once we receive your order form, we will call you at a time convenient to you.  Give us as much info through our form and we will get back to you and get things rolling. 

 

 

Shipping

We ship anywhere within the US. Shipping is charged with your order. 


Returns & Refunds

Personalized items cannot be returned.  Please be certain to order your items with this in mind. Sizes, colors and embelishments ordered are specific to your choices and cannot be refuneded except for damaged products. If there is any problem with your order, call us as soon as you receive it. However, please note that each of our products is fully checked for quality assurance prior to the item being shipped.

 

 

Thank you for shopping with us!

© 2017 kookoomonkey

TEL:       845-590-8034 

                                              

EMAIL:  info@kookoomonkey.com 

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